Chapter 1
Definitions Without Buzzwords
What is Agentic AI? Where does a chatbot end and an agent begin? The 6-step loop every agent follows — from sensing to adaptation.
Chapters 2–3
Honest Assessment: Agent or Not?
Four criteria that need to be met — and three scenarios where humans or workflows are the better choice.
Chapters 4–6
Three SMB Cases
Trades, financial services, medical practice: concrete scenarios with measurable results. Businesses with 3–50 employees.
Chapter 7
GDPR as Competitive Advantage
EU hosting, DPA, AI disclosure, deletion policies: what US sources leave out and what you need for European markets. Including a checklist.
Chapters 8–10
5-Step Roadmap
From tech audit to first pilot to compliance integration. Each step with actionable instructions.